ITH: Oct 15th 2024 + HTLH Spotlight

Hi! This is where health and tech intersect!

In today’s newsletter, we’re talking this week’s fresh AI advancements in call center automation and cardiovascular diagnostic tech! Additionally, women’s health development takes a headline with Wisp’s research on telehealth practices!

For those looking to find the next hot health tech event, we’re excited about what’s buzzing at HLTH in Vegas from Oct 20-23rd!

In today’s healthtech in a nutshell:

  1. AI-Driven Customer Service: Parakeet Secures Funding to Enhance Call Center Automation

  2. Wisp’s Findings: The Critical Role of Telehealth in Gen Z Women’s Contraceptive Needs

  3. Cleerly’s AI Heart Scan Gains Medicare Approval: A New Era in Cardiovascular Diagnostics

  4. Get in the Loop: HLTH Conference

The summary:

Parakeet has raised $3 million in seed funding to enhance its AI-driven call center solutions, focusing on automating customer service interactions. This investment will enable the company to expand its technology offerings, improve service delivery, and provide businesses with valuable insights into customer behavior.

Key points:

  • Advanced AI Tools Development: The funding will enhance Parakeet’s AI capabilities, allowing for more sophisticated algorithms that can manage a wider range of customer inquiries with improved accuracy and personalization. Key advancements will include natural language processing (NLP) improvements, enabling more human-like interactions.

  • Scalability and Market Expansion: Parakeet plans to scale its operations, making its technology accessible to a broader range of businesses, especially small to medium-sized enterprises (SMEs) that often lack comprehensive customer service resources. The goal is to provide a cost-effective solution that integrates seamlessly with existing systems, lowering barriers for businesses to adopt AI technology.

  • Data-Driven Customer Insights: The funding will support the development of analytics tools that collect and analyze data from customer interactions, providing businesses with actionable insights into customer preferences and behaviors. This capability will help businesses tailor their services and marketing strategies, enhancing customer engagement and satisfaction.

Why this matters:

The growth of AI solutions can yield economic benefits for various industries, particularly for SMEs striving to compete with larger companies. This trend reflects broader shifts in the workforce, emphasizing the importance of balancing AI and human interactions in the evolving business landscape. This funding underscores the increasing role of AI in reshaping customer engagement.

The summary:

A recent survey conducted by Wisp, a telehealth platform focused on women’s reproductive health, reveals that Gen Z women face substantial barriers to accessing contraception. The findings emphasize the unique challenges this demographic encounters, highlighting a critical need for better healthcare access, education, and resources related to reproductive health.

Key points:

  • Access Challenges: The survey found that 58% of Gen Z women reported difficulties in obtaining contraceptive options, citing factors such as lack of availability and stigma surrounding discussions about contraception. Many respondents expressed frustration noting that they often encounter barriers like long wait times and limited appointment availability.

  • Education Gaps: Over 70% of respondents indicated that they received inadequate education on how to use contraceptives effectively. This lack of education contributes to misconceptions and potential misuse of contraception, underscoring the need for targeted educational initiatives.

  • Preference for Telehealth: The survey revealed that nearly 80% of Gen Z women prefer using telehealth services for accessing contraception, citing convenience and privacy as key reasons for their preference. This suggests a shift in how younger generations approach healthcare, valuing accessible and discreet options over traditional in-person visits.

Why this matters:

This highlight systemic issues in reproductive healthcare that disproportionately affect younger women. By improving access to contraceptive services and enhancing education through platforms like Wisp, stakeholders can promote better health outcomes and support gender equity in healthcare. As this demographic becomes increasingly influential, understanding their needs is essential for developing effective solutions.

The summary:

Medicare has officially approved Cleerly’s AI-powered heart scan, marking a significant advancement in cardiovascular diagnostics. This innovative technology offers a detailed assessment of coronary artery disease (CAD), enabling healthcare providers to create personalized treatment plans based on comprehensive data. By utilizing AI, the heart scan enhances the detection and management of heart disease, a leading cause of death globally.

Key points:

  • AI-Powered Technology: Cleerly’s heart scan employs advanced artificial intelligence algorithms to analyze imaging data, providing a more nuanced understanding of CAD than traditional methods. This technology identifies plaque buildup and other indicators of heart disease, which is often overlooked by standard imaging techniques.

  • Medicare Approval: This expands access to this innovative diagnostic tool, allowing it to be covered under the national healthcare program. This move is expected to facilitate wider adoption among healthcare providers, making the scan available to a larger patient population.

  • Personalized Treatment Plans: The AI heart scan provides specific insights into an individual’s heart disease risk, allowing healthcare providers to tailor treatment plans more effectively. This personalized approach can lead to improved management of CAD and better health outcomes, including potential reductions in hospitalizations and emergency interventions.

Why this matters:

This represents a critical step in integrating advanced technology the realm of cardiovascular care. By enhancing early detection and enabling personalized treatment strategies, this advancement has the potential to improve patient outcomes. With heart disease being a leading cause of morbidity and mortality, expanding access through Medicare can empower millions of patients to manage their heart health more effectively, ultimately reducing the burden on the healthcare system.

Get in the Loop:

HLTH 2024 is set for October 20-23 in Vegas, bringing together key stakeholders and voices in the health tech space! In HLTH’s seventh year, the event promises to be a dynamic gathering of health tech innovators, where industry leaders will explore the latest trends and technologies shaping the future of healthcare. With opportunities to network, share ideas, and discover cutting-edge solutions, it’s an essential stop for anyone looking to stay ahead in the evolving health tech landscape!

Here are a few event highlights you should be aware of:

Oct 20th:

  1. "Get In Sync with Your Glucose" (4:50 PM - 5:15 PM) (Main Stage)

    1. Explore how glucose biosensors are transforming care for 500 million people with diabetes worldwide. They'll discuss destigmatization and patient empowerment through wearable tech.

      Speakers: Lance Bass, Jake Leach, Kesha Carter

  2. "Sight Unseen: AI Wearables for Accessibility" (5:15 PM - 5:35 PM) (Main Stage)

    1. Delve into AI-powered wearables like Ray-Ban Meta Smart Glasses and examine how this technology enhances independence for the visually impaired. The talk will also address the ethical considerations of AI in assistive devices.

      Speakers: Freddy Abnousi , Dr. Conchita Hernandez Legorreta, Mike Buckley

Oct 21st:

  1. “The Evolution of Digital Health and Generative AI in Healthcare” (9:40 AM - 10:00 AM) (Main Stage)

    1. Explore how generative AI is addressing healthcare's growing demands. A focus on NVIDIA's innovations that are enhancing clinician-patient interactions and streamlining processes, allowing healthcare professionals to focus more on patient care in the face of increasing life expectancy and rising costs.

      Speaker: Kimberly Powell

  2. "Beware of AI-Washing" (10:40 AM - 11:20 AM) (Rocket Stage)

    1. With 25% of healthcare dollars now invested in AI-focused companies, the panel will tackles the critical issue of "AI washing" in startups. Industry leaders will discuss how investors are becoming more discerning, requiring founders to demonstrate tangible AI applications.

      Speakers: Morgan Cheatham, Shiv Rao, Jasmi Shah, Caroline Xie

Oct 22nd:

  1. "Election 2024: What You Need to Know" (10:05 AM - 10:30 AM) (Main Stage)

    1. Industry veterans from different Presidential Administrations will dissect the potential impacts of the Harris-Trump election on American healthcare. They'll explore critical issues like the Affordable Care Act's future, abortion access, drug pricing, and healthcare worker shortages.

      Speakers: Andy Slavitt, Seema Verma

  2. "So, You Want to Be a Founder?" (11:30 AM - 12:10 PM) (Rocket Stage)

    1. This session dives into the high-stakes world of health tech entrepreneurship. Hear success stories, cautionary tales, and expert advice on navigating challenges like development cycles, partnerships, hiring, and market timing. Learn what separates the winners from everyone else!

      Speakers: Lynne Chou O'Keefe, Mario Schlosser, Michelle Stephens, Holly Maloney

Oct 23rd:

  1. "Future x3 of Health Tech Summit: A 15 Year Outlook" (9:50 AM - 10:35 AM) (Startup Stage)

    1. Industry experts and innovators will discuss health tech's rapid evolution over the next 15 years. Learn how emerging technologies are addressing the diverse needs of consumers, providers, and caregivers for home-based care, aging-in-place support, and tech-driven care coordination.

      Speakers: Tracy Saula, Cynthia Church, Pippa Shulman, John Brownstein

  2. "The Healthy Aging Summit: Can Tech Reverse Father Time?" (10:40 AM - 11:25 AM, Bold Stage)

    1. Dive into cutting-edge technologies aimed at personalized longevity. From wearables and AI-driven health monitoring to VR/AR solutions combating social isolation, discover how tech is revolutionizing healthy aging. The session will also touch on biotech advancements like gene editing and regenerative medicine.

      Speakers: Malaz Boustani, Preeti Kaur, Todd Haim

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